Every question. we get.
Don't see your question? Email us — same-day reply. Most things are answered below.
Getting started.
Does my child need experience to start?+
No experience needed. Pay-as-You-Go Workouts are the lowest-commitment entry point — single session, no contract. The Rising Stars League is built for first-time players in 1st–4th grade. Summer Session is great for kids who've played any organized basketball before.
What age groups do you serve?+
Rising Stars: 1st–4th grade. Skills clinics: ages 8–14. Summer Session and Pay-as-You-Go: ages 9–17. The full age range across our programs is roughly 7–17.
Can I observe a practice before registering?+
Yes — and we encourage it. The easiest way is to drop in for a Pay-as-You-Go Workout, or come watch a Saturday tournament. Email us to find a session near you.
My athlete plays for another program. Can they still join TPB?+
Yes. We're not affiliated with any high school or other club, so multi-program athletes are welcome. Many of our players also play school basketball or other AAU programs.
Programs.
What's the difference between Summer Session and Pay-as-You-Go?+
Summer Session is our flagship 8-week structured season — weekly practices plus 2–3 tournaments per month per team. Pay-as-You-Go is a single-session drop-in for athletes who want to try a workout or play in one tournament without committing to a full season.
What is the Rising Stars League?+
Rising Stars is the perfect first basketball league for 1st–4th graders in Livermore. Each session: 35 min skills training (dribbling, passing, shooting, defense) followed by ~45 min of organized games. Players get a reversible league jersey.
Schedule & locations.
How does the season schedule work?+
Our Summer Session runs 8 weeks. Each team practices weekly and plays 2–3 tournaments per month, depending on age group. Specific times go out before each session.
Where will my child practice?+
Across the Tri-Valley — Pleasanton, Dublin, Livermore, and San Ramon. Exact gym for each program is confirmed at registration and posted on our live schedule. Full locations page →
Where do tournaments happen?+
Local tournaments are typically at Tri-Valley sites. Travel-team tournaments can be elsewhere in the Bay Area or beyond. Schedules are sent in advance and posted on our live calendar.
What if my athlete misses a practice?+
Email us — we offer makeup sessions where possible. Tell us in advance if you know about a conflict (school events, family travel, etc.) and we'll work around it.
Cost & refunds.
What does registration include?+
Practices, games (for season programs), coach feedback, the parent communication portal, and end-of-season showcase. Sibling and multi-program discounts auto-apply at checkout.
Refund policy?+
Full refunds within 7 days of registration. After that, we offer prorated credits and makeup sessions. Email us to start the process.
Can I pay with anything other than a credit card?+
SportsEngine accepts cards and ACH bank transfer. For cash or check arrangements (or anything custom), email us before registering.
Coaches.
How are coaches selected?+
Multi-step interview, background check, and our internal coaching standards training. New coaches are mentored for a full season before leading independently. We hire fewer coaches than we'd like to — on purpose.
Will my child have the same coach all season?+
Yes — your athlete is assigned a head coach for the duration of the session. They'll also see other staff in scrimmages and tournaments.
Do you have coaches for girls' teams?+
Yes — we coach girls and boys across every program. Email us if you have a specific question about your daughter's group or the right starting program.
What if my child doesn't connect with their coach?+
Let us know — always. We'd rather adjust than have a kid quit the sport. We work to fix it quickly — different group, different night, or a private session to rebuild confidence.
Gear & uniforms.
Do you provide jerseys?+
Yes. Rising Stars League players get a reversible league jersey. Summer Session players receive a TPB jersey at the start of the season. Pay-as-You-Go participants wear their own gear.
Where do I buy TPB hoodies, shorts, and other gear?+
Our official team shop is on BSN Sports — jerseys, shooting shirts, hoodies, shorts, bags, hats, and more. Ships nationwide. Shop the team store →
What should my child wear to practice?+
Athletic shoes (basketball shoes preferred but not required), shorts, t-shirt or shooting shirt, and a water bottle. That's it. We provide the basketballs.
Email us.
Same-day reply.
Our team is the fastest path to a real answer for your specific question.
